Shipping and Processing

Returns

To start a return, you can contact us at Enlightenedbybrit07@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at Enlightenedbybrit07@gmail.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Processing Time

The time that I need to prepare an order for shipping times will be 2-4 business days.

Estimated Shipping Times

United States: 3 - 7 business days.

I will do my best to meet these shipping estimates, but cannot guarantee them. Actually delivery will depend on the shipping method you choose.

Local Delivery 

Local Delivery will be free to to any address within 15mi radius of my business location.

You will be notified via email or text message when your order is en route, and when it has been delivered!